Version 1.0 · Effective 12 November 2026
Website Terms of Use
These terms explain how you may use www.thelax.art. They cover browsing, enquiries and website content. Purchases are governed by the Terms of Sale supplied before you order.
1 Who operates this website
London Art Exchange Ltd operates this website. We are registered in England and Wales under company number 12874213. Our registered office is London Art Exchange, 156 New Cavendish Street, London W1W 6YW, United Kingdom. In these terms, “we”, “us” and “LAX” mean London Art Exchange Ltd.
Contact us at info@thelax.art or write to our registered office. Our Privacy Notice explains how we handle personal information; our Cookie Notice explains website tracking and your choices. Reading a privacy notice is not consent to marketing.
2 Our role and information about art
We provide information about artworks, artists and collecting. We do not provide investment advice or assess whether buying art is suitable for your financial circumstances. We do not provide tax or legal advice.
An artwork may fall in value, may be difficult to sell and may never find a buyer. A description, valuation, past sale price, artist profile or market commentary is not a promise of future value, income or resale. Read our Art Collecting and No Investment Advice Statement for more information.
These statements do not qualify factual descriptions, excuse misleading claims or remove rights arising from promises we have made. If information is important to your purchase, ask us to record it in your order documentation.
3 Artwork information and availability
We aim to keep descriptions, prices and availability accurate. Artwork images may look different on different screens. Ask for dimensions, medium, edition details, condition information and additional photographs where these affect your decision. A screen difference does not excuse a material mismatch with the agreed description.
Unless a page expressly offers immediate contract acceptance, displaying an artwork invites you to enquire or place an order. It does not guarantee availability. Contract formation and correction of errors are explained in our Terms of Sale. We will not substitute a different artwork without your agreement.
4 Permitted use
You may browse the website, make genuine enquiries and keep reasonable copies of information for your own personal reference. You must not interfere with security, introduce malicious software, impersonate another person, use another person’s account without permission or submit unlawful or deliberately false material.
Do not use automated tools to disrupt the website or extract protected content for republication without permission. This does not restrict uses permitted by law, including applicable copyright exceptions.
5 Copyright and other rights
Website text, photographs, artwork images, branding and other material may belong to us, artists or other rights holders. Access to the website does not transfer ownership or grant a commercial reproduction licence. Obtain permission from the appropriate rights holder before commercial use, except where the law allows that use.
Buying a physical artwork does not, by itself, transfer copyright, reproduction rights or rights to royalties. Any separate rights must be expressly granted in writing by someone entitled to grant them.
6 Enquiries and material you send us
Only send material you are entitled to share. Please do not include identity documents, payment card details or sensitive personal information in an ordinary website enquiry. Contact us to agree an appropriate way to provide information needed for a transaction.
Sending us a photograph or document to assess an enquiry permits us to use it for that enquiry and related administration. It does not give us unrestricted ownership or a right to publish it for advertising. Any wider use requires a separate lawful basis and, where appropriate, your permission.
7 Accounts and third party services
If an account is available, keep your sign-in details secure and tell us promptly if you suspect unauthorised access. We may restrict access where reasonably necessary to address misuse or a security risk. Where lawful and practicable, we will explain the reason and provide a way to raise a concern.
Links may take you to a separate auction platform, shop, payment service or other website. Check the operator, seller and terms shown there. A link does not make us the seller for every transaction. Equally, using a third party platform does not remove our responsibilities when we are your seller.
8 Availability and responsibility
We take reasonable care over website operation and content, but access may be interrupted for maintenance, security or circumstances outside our reasonable control. We will take reasonable steps to address faults brought to our attention.
Nothing in these terms excludes liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded. Your mandatory consumer rights remain unaffected. We do not exclude responsibility for a misleading statement merely because it appears online.
9 Changes and disputes
We may update these website terms for future use and will identify the effective date of the published version. A website update does not retrospectively change an existing sale or remove an accrued right.
English law applies, subject to any mandatory protections you have under the law of your country of residence. These terms do not prevent a consumer from bringing a claim in a court that has jurisdiction under applicable law, including the courts of the UK nation where they live. Contact us first if you wish to raise a concern; our Complaints and Alternative Dispute Resolution Policy explains the process.
